Friday, January 13, 2012

Call me (not)

The Government is unlawfully using late-payment penalty fines against tens of thousands of small firms who do not file their tax returns on time as a "cash-generating scheme" for the Exchequer, reports the Independent.

And John Williams, the man who took the issue to court, said dealing with the Revenue had become "very much worse". "In the past you had tax inspectors who had the power to look at a case and make a reasonable and fair decision. But now you're left dealing with call centres where nobody takes ownership of an issue".

Why are we not surprised?