In other words, we are talking about a talented, hard-working, entrepreneurial young woman of the kind this country needs many more of. Whether we are going to have them after this particular episode remains questionable.
Ms Desrosiers's problems started when she interviewed another young woman by the name of Bushra Noah for the position of a junior against her initial decision as the latter was not local. Ms Noah, it seems, pleaded for an interview and, according to Ms Desrosiers, arrived and behaved as if she had already got the job. In the circumstances, it is legitimate to ask whether she had been put up to this by some organization or other. Remember Shabina Begum? If not, see here, here and here. Come to think of it, whatever happened to Ms Begum?
The main problem with Ms Noah (there seem to have been several) was her refusal to remove her headscarf or allow even a wisp of hair to show from under it. (Actually, that is a nonsensical attitude anyway, as even the most devout Muslim women are allowed to take their scarves off in the presence of other women merely.) Ms Desrosiers considers, with some justification, that a hairdresser should show her own hair to the customers and be part of the hairdressing scene. The fact that this might sometimes put off potential customers is a calculated risk the hairdresser takes.
Ms Noah, who had already been rejected by 25 other hairdressing salons, sued Wedge, Ms Desrosiers’s business, for discrimination and hurt feelings. The story hit the media and support for Ms Desrosiers was widespread within and outside hairdressing circles. To this day if one reads comments on some of the very flip and silly articles on the subject one can see where popular sympathies lie.
Eventually, the tribunal decided that there was no direct discrimination, no word having passed about religion, race or ethnicity, merely about the headgear but there was indirect discrimination, whatever that might be, and hurt feelings. Ms Noah has been awarded £4,000 on that basis. Apparently, being rejected for a job is a sign of indirect discrimination and hurt feelings. I wonder whether I should have sued some of the people that did not employ me in the past for whatever reason they had.
Some of the reactions in the blogosphere have been predictable in concentration on giving in to Islamist pressure and multi-cultidom. But there are wider issues at stake here.
First of all, there is the question of what constitutes indirect discrimination, a concept defined in Directive 2000/78/EC and thus being outside the ability of Parliament to do anything about as being:
(b) indirect discrimination shall be taken to occur where an apparently neutral provision, criterion or practice would put persons having a particular religion or belief, a particular disability, a particular age, or a particular sexual orientation at a particular disadvantage compared with other persons unless:According to the article in the Daily Mail, for which I hope Ms Desrosiers received enough money to pay off Ms Noah:
(i) that provision, criterion or practice is objectively justified by a legitimate aim and the means of achieving that aim are appropriate and necessary, or
(ii) as regards persons with a particular disability, the employer or any person or organisation to whom this Directive applies, is obliged, under national legislation, to take appropriate measures in line with the principles contained in Article 5 in order to eliminate disadvantages entailed by such provision, criterion or practice.
But with regard to the issue of indirect discrimination, they found that Sarah had pursued a "legitimate aim - that aim being to promote the image of the business".In other words, Ms Desrosiers had shown no discrimination based on anything that was irrelevant to her business but the tribunal, made up of people who have, presumably, never had much to do with running anything to do with real enterprise, arrogated itself the right to decide whether "her means of achieving that legitimate aim was proportionate". The person who runs a business, who has taken all the risks and has put in all the work is not, according to this, qualified to judge such matters for herself without the wise guidance of the state's myridons. The fact that if she makes the wrong decision Ms Desrosiers will be punished by losing clients and, thus, profits is not an argument these people understand.
However, the burden of proof was on Sarah to prove that her means of achieving that legitimate aim was proportionate.
She was not able to prove her contention that employing someone with a headscarf would have the negative impact on her business's stylistic integrity that she feared.
Secondly, there is the issue of being entitled to some job you happen to covet. Ms Noah's "strongest" argument was that she had always wanted to be a hairdresser and was being prevented from fulfilling her overwhelming ambition. Why anyone who thinks women should not show their hair should have that ambition is beyond me. Furthermore, I understand that she is now studying some other trade so the ambition has not proved to be overwhelming enough.
The question is does having that ambition entitles you to a job, whether you are qualified or suitable. The message to many of our young people is that it does. That is why we get all that whingeing about people wanting to be dancers but not getting any jobs from girls who have clearly never done any training.
There is legal support for this point of view on its way in, yes, you guessed it, the
However, the first item in that Article reads:
Everyone has the right to engage in work and pursue a freely chosen or accepted occupation.This goes some way beyond nobody, particularly the state, having the right to prevent you from doing the work you want to do. This gives everyone the right to get the job they think is right for them or have always dreamt of having. I predict many more cases of the kind Bushra Noah engaged in and even fewer small businesses expanding.